How can I book?
If you are booking for the first time with me please use the online form to request an appointment. However I suggest you to reach me out by whatsapp for last minute bookings (appointment for same day or the day after). Please leave your full name, treatment required and reason for treatment as indicated on the automatic reply. Existing clients can just whatsapp me to book any future appointments. Please bear with me I may reply back late if I am busy with a client or is my day off therefore I cannot guarantee I am able to satisfy your request if last minute.
How can I pay?
I accept both card and cash payments (not cheques).
Full details on terms and conditions
Where are you based?
My studio is about 5 minutes by bus from Elephant & Castle station in SE17 not far from Burgess Park.
I also work from the clinic Next Stop… Wellbeing! in Marylebone. Please note treatments and prices may be different from one location to another. To find out more click here.
What are your working hours/days?
I am currently quite flexible for booking in Elephant and Castle. I don’t have at the moment specific closing days as my day/s off change every week and I work approximately from 10am to 8:30pm. This means that, especially with booking in advance, you may have the chance to get the slot you wish in the morning, afternoon or evening, any day of the week and weekends too!
In Marylebone I work From Monday to Friday.
I work in both locations by appointment only. Not walk-ins.
Click here for more details.
How many treatments will I need?
All natural therapies are able to support your wellbeing and keep you healthy and balanced when they are undertaken on a regular basis. However it depends on the reason why you are approaching natural therapies, your unique needs but also your goals and budget. Some of my clients come weekly, some fortnightly and some also once a month. Contact me and I will be happy to better advice you based on your unique needs.
Are there any contra-indications to your treatments?
There may be some occasions where treatments cannot be offered. For instance in case you are experiencing at the time of the treatment any acute undiagnosed pain, fever, nausea, vomiting and/or diarrhoea, an active contagious infectious, you are under the influence of drugs/alcohol, you are in the first trimester of pregnancy, had recent surgery (depending on the treatment you need), recent accident/fracture, you suffer from DVT, lymphedema/lipoedema. For facial treatments please visit their relevant pages for contra-indications.
In some circumstances, for example a localised skin condition, the treatment will just need to be adjusted but can still be performed (the area affected will be avoided whenever possible or will be offered an alternative treatment).
You may be asked to seek medical advice before booking and/or a GP written permission in case of cancer, pregnancy (with complications), severe heart conditions, mental issues, some disorders of the nervous system, other severe or rare medical conditions or in any other case the therapist considers safe to do so.
I am pregnant, can I book?
Yes, of course! You can opt for Maternity Reflexology or Pregnancy Massage from 14 weeks onwards. Although there is no evidence to suggest that massage or reflexology can cause a miscarriage there is a higher risk of miscarriage in the first 13 weeks than throughout pregnancy.
In case of history of miscarriage, any underlying medical conditions or high risk pregnancy, you need to seek firstly medical advice.
Both Reflexology and Massage, on a regular basis and with no any severe medical issues, can be beneficial for mother and baby by improving their general well-being.
The services offered to pregnant ladies are Maternity Reflexology and Pregnancy Massage.
What will my first session be like?
The first session starts with an initial consultation regarding any past and present medical conditions, lifestyle, diet, any allergies and contra-indications in order to plan the best treatment suited to the individual needs of the client. Once the therapist will have all information needed for performing a safe treatment the session will take place. All follow-ups will include a review of the general health situation, any improvements, any reactions from the last treatment. At the end of each treatment general aftercare advice will give an extra support for the client in order to get the maximum benefits from the treatment. Click here to read more about how to prepare for your treatment.
Do you sell Gift Vouchers?
I am not longer selling Gift Vouchers as I prefer clients choose me personally. However if you would like to gift one or more sessions to one of my existing clients please get in touch and I may be able to satisfy your request.
What is your Cancellation and Refund Policy?
Please click here for my Cancellation and Refund Policy.
Can you provide me an invoice for claiming back my treatment?
Yes I can but only for Reflexology! As a Full Member of Association of Reflexologists I am able to provide an invoice with all the info you need included my membership number. However you will be responsible to check if your health cash plan cover Reflexology and if partially or 100%. No all insurance providers cover all therapies. As member of AoR I am not able to provide you an invoice for Massage (De-stress or Deep Tissue), Manual Lymphatic Drainage, my signature treatment The Rituals*, and Facials unless otherwise stated on your cover policy.
*The Reflexology Ritual counts as Reflexology and can be claimed back.
Is your studio Covid-safe?
As a member of Association of Reflexologists, I will offer my services by following their Covid-19 Hygiene Guidelines in line with the Government advice, NHS and other relevant authorities regarding safe and hygienic practice.
Please click here to read the AoR Secure Workplace Policy.
If you want to find out how this affects my business and what changes I put in place, please click here