Phone

07874 251577

Email

sere@serenella-reflexology.co.uk

Mobile Service

Mon - Fri: 3pm - 7pm

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Where can I find you?

Currently I don’t own a private treatment room and I offer home visits in central London within zones 1 and 2 (only female). Contact me if you live outside the areas I cover and wish a treatment.

Do I need to have some illness to try Reflexology?

No, you don’t. You can enjoy a Reflexology treatment whether you are healthy or you may have a medical condition. Reflexology is believed to be a preventive therapy that help your body to keep itself healthy and balanced.

Does Reflexology hurt?

Reflexology doesn’t hurt. Some reflex points on your feet/face may be sensitive but I always ask my clients if the pressure I use is comfortable for them. Never Reflexology should be uncomfortable, the pressure will be adapted every time to client needs.

Who can benefit from Reflexology?

Everyone can have Reflexology: female, male, elderly, children and babies. (please note that I offer only home visits for female). The treatment will be adapted accordingly (for elderly, children and babies it is preferable to give a lighter and shorter treatment).

How many Reflexology treatments will I need?

To receive the maximum benefit from Reflexology it is recommended undergoing at least 5 treatments although it may varies from person to person. However, some clients have reported feeling very relaxed and have felt some benefits from after just one or two treatments. Packages of 5 treatments discounted have been thought for those who wish a course of 5 or more treatments

Is there any contra-indication in Reflexology?

Although Reflexology is a safe and natural therapy, there may be some cases on which it would be recommended do not treat, for instance in case of any undiagnosed pain, fever, nausea, vomiting and diarrhoea, deep vein thrombosis (DVT), under the influence of drugs/alcohol, contagious and acute infectious, gangrene, haemorrhage and in case of flight planned on the next 24 hours.

In other cases I may need to ask for a GP permission before treating you such as in case of cancer, pregnancy (some cases), several heart conditions, mental issues, epilepsy, kidney infection, some disorders of the nervous system, recent medical tests/procedures, recent operations or any recurrent pain or rare condition. Contact me for any question.

Do you offer Hand Reflexology?

Yes, I do! Reflexology can be performed both on feet and hands. Hand Reflexology can be used in situations where there is no space and time to work on the feet, in case of clients who have ticklish feet or who just feel embarrassed to show their feet. Furthermore Hand Reflexology is a valid alternative in case of some infectious conditions (Athlete’s Foot).

Do I need to provide something for a Reflexology treatment?

In order to offer you the best and effective treatment, I will need a chair, a sofa or bed for you, cushions/pillows to support your head and feet and blanket to keep yourself warm. I will provide organic and natural oils/balms, relaxing music (if you wish) and clean towels. You can wear whatever makes you feel comfortable and at ease as long as I can have access at your feet and legs/ankles (in case of Facial Reflexology you need to remove any accessories from your hair and also earrings, you don’t need to remove your make-up).

Is there any contra-indication in Indian Head Massage?

Although Indian Head Massage is a safe therapy, there may be some cases on which it would be recommended do not treat, for instance in case of any undiagnosed pain, infection and fever, nausea, vomiting and diarrhoea, under the influence of drugs/alcohol, first trimester of pregnancy, medical tests or procedures.

In other cases I may need to ask for a GP permission before treating you such as in case of cancer, pregnancy (some cases), several heart conditions, asthma, diabetes, acute rheumatism, osteoporosis, mental issues, epilepsy, some disorders of the nervous system, recent operations or any recurrent pain or rare condition. Contact me for any question.

Do I need to provide something for a Indian Head Massage session ?

Indian Head Massage is carried out in a comfortable chair (without arms). You will be sitting throughout the treatment completely dressed, ideally wearing a vest top with thin strap. Shoulders, back and neck need to be free from any clothes as well as from any jewellery. Therefore, apart from a chair without arms and some cushions, you don’t have to provide anything else. I will think about the rest.

I am pregnant, can I receive a Reflexology treatment or Indian Head Massage?

Yes, you can but only from the first trimester onwards. Although there is no evidence to suggest that Reflexology and Indian Head Massage can cause a miscarriage there is a higher risk of miscarriage in the first 13 weeks than throughout pregnancy.

In case of history of miscarriage or any other medical issue, I may need medical approval from your GP.

Both Reflexology treatments and Indian Head Massage sessions, on a regular basis and with no any severe medical issue. can be beneficial for mother and baby by improving their general well-being.

I bought the "Package 45mins" for 5 treatments of Facial Reflexology but I changed my mind and I would like to do only three treatments of Facial Reflexology and two of Reflexology. Is it possible?

Of course! Once you buy your “Package 45mins” (or “Package 30mins”) you can get both Reflexology and Facial Reflexology.

How can I buy a Gift Voucher?

Paper Gift Vouchers are available on request for the value of £40, £80 and £120. They can be spent towards any Reflexology treatment and Indian Head Massage. Should the value of the Gift Voucher be higher than the treatment price chosen, the remaining balance will be held on the Gift Voucher and can be spent afterwards by adding the difference (by cash or card). Paper Gift Voucher can be collected from me or sent by mail to you or to the recipient.

I also sell E-Gift Vouchers (www.serenella-reflexology.co.uk/gift-voucher) which are downloadable Gift Vouchers.

Contact me if you have any question or see Terms and Conditions.

Can I buy paper Gift Voucher for 30 minutes treatment?

I don’t sell paper Gift Voucher of the value of £32 for 30mins treatment but the recipient can use £40 paper Gift Voucher for a 30mins Reflexology treatment or even for 30mins Indian Head Massage. The remaining balance will be held on the Gift Voucher and can be spent afterwards towards any treatment by adding the difference.

Do I need to pay upfront?

No, you don’t. You can pay at the time of treatment by cash or card.

I have read in the Prices section that the price may be increased of £5 based on the location. How can I now how much I will be charged?

The prices listed on the Prices section are referred to an overall journey from my home (around Borough Station, South East London) to the client’s home of maximum 1 hour and a half. The £5 extra may apply for an overall journey within 1 hour and a half and 2 hours (if you live in zone 3 and/or you think that the my overall journey may be more than 2 hours, contact me). Note that I will not probably need to charge you £5 extra because by bus and tube I can easily reach locations that are even in the opposite side of the city, especially if your home is close to bus stops and tube stations. If you have any doubt feel free to contact me (see Contact section).

What does MAR stand for?

The letters MAR after my name indicate I am a member of the Association of Reflexologists and represent Excellence in Reflexology. As a full member of this well established professional body, I meet high standards of good practice and I am committed to Continuing Professional Development (CPD).