FAQs

If you are booking for the first time with me please use the online form to request an appointment. However I suggest you to reach me out by whatsapp for last minute bookings (appointment for same day or the day after). Please leave your full name, treatment required and reason for treatment as indicated on the automatic reply. Existing clients can just whatsapp me to book any future appointments. Please bear with me I may reply back late if I am busy with a client or is my day off therefore I cannot guarantee I am able to satisfy your request if last minute.

I accept both card and cash payments (not cheques). However please note I take payment in advance by card for the first appointment, all follow-ups can be paid as above.

All natural therapies are able to support your wellbeing and keep you healthy and balanced when they are undertaken on a regular basis. It depends on the reason why you are looking for reflexology, massage, facials or MLD it may be required to have your treatment twice a week, weekly, fortnightly, or once a month. Contact me and I will be happy to better advice you based on your unique needs.

There may be some cases where treatments cannot be offered. For instance in case you are experiencing at the time of the treatment any acute undiagnosed pain, fever, nausea, vomiting and/or diarrhoea, an active contagious infectious, you are under the influence of drugs/alcohol, you are in the first trimester of pregnancy, had recent surgery (depending on the treatment you need), you suffer from DVT, lymphedema. For Facial treatments (Facial Reflexology and Facial Cupping) please visit their relevant pages for contra-indications.

In some circumstances, the treatment will just need to be adjusted to your needs (which means the area affected will be avoided when possible or will be offered an alternative treatment).

You may be asked to seek medical advice before booking and/or a GP written permission in case of cancer, pregnancy (with complications), severe heart conditions, kidney infections, mental issues, diabetes, some disorders of the nervous system, other severe or rare medical conditions.

Yes, you can but only from the second trimester (14 weeks) onwards. Although there is no evidence to suggest that these therapies can cause a miscarriage there is a higher risk of miscarriage in the first 13 weeks than throughout pregnancy.

In case of history of miscarriage and/or any other underlying medical conditions or high risk pregnancy, you need to seek firstly medical advice.

Both Reflexology and Massage, on a regular basis and with no any severe medical issues, can be beneficial for mother and baby by improving their general well-being.

The services offered to pregnant ladies are Maternity Reflexology, Pregnancy Massage and Bespoke MLD either available at my studio or at your home (service available only on same areas of London).

For Reflexology: The treatment will be carried out on a bed as long as there is enough space for me to place a chair at the base of the bed or alternatively in a sofa. I will need cushions/pillows to support your head and feet, a blanket to keep yourself warm and two hand towels/one bath towel to cover your feet. I will provide organic and natural oils/balms, and relaxing music (if you wish). You can wear whatever makes you feel comfortable. I advise loose trousers that can be rolled up to your knees in order to work also your legs/ankles.

For Massage and MLD: I will bring my own massage table, natural oils/balms and relaxing music (if you wish). You will need to provide me one or two bath/sheet towels (plus 2 hand towels for MLD). For Pregnancy Massage I will need at least two pillows/cushions to support your head/knees). Please, do not forget to remove your jewellery and make sure I will have enough space for me to move freely around the massage table (about 3 x 2 metres).

The first session starts with an initial consultation regarding any past and present medical conditions, lifestyle, diet, any allergies and contra-indications in order to plan the best treatment suited to the individual needs of the client. Once the therapist will have all information needed for performing a safe treatment the session will take place. All subsequent treatments will include a review of the general health situation, improvements, any reactions from the last treatment. At the end of each treatment general aftercare advice will give an extra support for the client in order to get the maximum benefits from the treatment.

Please contact me if you wish to buy a Package of 5 treatments discounted. These are offered to all my existing clients who have already tried my services and decided to undertake treatments on a regular basis. Terms and conditions apply. Payment by bank transfer.

I am not longer selling Gift Vouchers as I prefer clients choose me personally. However if you would like to gift one or more sessions to one of my existing clients please get in touch and I may be able to satisfy your request.

Please click here for my Cancellation and Refund Policy.

Yes I can but only for Reflexology! As a Full Member of Association of Reflexologists I am able to provide an invoice with all the info you need included my membership number. However you will be responsible to check if your health cash plan cover Reflexology and if partially or 100%. No all insurance providers cover all therapies. As member of AoR I am not able to provide you an invoice for Massage (De-stress or Deep Tissue), Manual Lymphatic Drainage, my signature treatment The Rituals, and Facials unless otherwise stated on your cover policy.

The letters MAR after my name indicate I am a member of the Association of Reflexologists and represent Excellence in Reflexology. As a full member of this well established professional body, I meet high standards of good practice and I am committed to Continuing Professional Development (CPD). Find me on the Association of Reflexologists website.